Privacy policy

The purpose of this privacy policy

Thank you for choosing 7^th heaven chocolate!

The term ‘personal data’ refers to information that relates to you as an identified or identifiable individual.

This privacy policy explains what type of personal data we collect from or about you when you access or use the 7^th heaven website at http://7thheavenchocolate.com              (“Site”), why and how we use it and the rights you have over your personal data.

7^th heaven Inc. is referred to in this privacy policy as “we”, “us” or “our”, as the context requires. For the purpose of this policy the term “Service” refers to the Site. The term “you” (and “your”, as applicable) refers to you, the individual user of the Service.

We collect and process personal data about you with your consent, in order to meet our contractual obligations to others, comply with our obligations under applicable law, protect and exercise our legal rights, where necessary to operate, maintain optimize and improve the Service, carry out our business operations, protect the security of our systems and the privacy of our customers, and otherwise protect or further our legitimate interests.

Where we process your personal data based on our legitimate interest, we will only do so where the processing is relevant, adequate and limited to the minimum required in order to achieve the purpose for which the information is collected.

Certain goods or services, which you may access or purchase via the Service, are provided by our third-party partners, and protection of your information relating to such services will be governed by the privacy policy of such third parties.

To better protect your privacy, we advise you to carefully read this privacy policy before accessing, browsing or using the Service. Please note that by accessing, browsing, or using the Service, you represent that you have read this privacy policy, understand it, and agree to its terms.

What personal data do we collect and why?

Information you Provide

We collect personal data that you voluntarily provide to us when you create your user account for the Service, while you access and use the Services or interact or correspond with us. This may include, for example, your name, home and billing address, email, phone number, user name and passwords, security questions plus answers, financial information (such as credit card or bank account number), free text notes, , purchase history, additional personal information which may be required in order to authenticate or identify you or the information you provide us with, etc.

Once you create a user account, your personal data will be stored in your account, and you may edit and manage it through your account settings. You can close your account at any time by sending us an email at info@7thheavenchocolate.com. However, we may retain in our files some information associated with your account for purposes of backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.

Automatically-Collected Data

When you access or use the Service, we automatically collect information about your visit, which may include:

• Log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
• Information about the computer or mobile device you use to access the Service, including unique device identifiers and mobile network information.
• When you use the Service on a mobile phone or other portable device, we may collect information concerning your location. We collect location information only when the privacy settings on your portable device allow sharing of such location information. You can change the privacy settings on your device to disable the location services at any time.

We also use certain tracking technologies such as cookies, web beacons, or third-party analytics tools to obtain such information.

A 'cookie' is text file that stores the IP address of your computer or portable device and enables tracking your preferences by showing which websites you visit. We use cookies to recognize your access to the Service as a previous visitor, track your browsing history, learn through where you arrived at the Service, understand your usage of the Service and improve, customize and adjust the content of the Service and your user experience. You can set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but if you do, you may not be able to take advantage of the personalized features enjoyed by other users of the Service or will not be able to access or use certain parts of the Service.

A ‘web beacon’ is a graphic image that often interacts with cookies and is generally used to monitor the behaviour of the Service’s users. Similar to cookies, we use web beacons to monitor your use of and interaction with the Service and to enhance and personalize your user experience.

We occasionally use ‘Google Analytics’ and other business analytics service providers to provide us with analytics concerning the Site and user behaviour. These service providers may collect your usage information, IP address, browser information, device type, and similar personal data with respect the various browsers and devices you use to access and use the Site. This information may be used to, among other things, deliver advertising and content targeted to your interests on our Site. Please visit https://youradchoices.com/control for information on how to opt-out of interest-based advertising.

Communicating  with You

We may use your information to send you notices via email or text messages, which contain information about our Service, including to provide customer support, notices of special savings or promotions etc.

If you are located in the European Economic Area (EEA), we will ask for your consent to do this, and we will only send you notices for as long as you continue to consent.

You can opt-out from receiving notices by following the unsubscribe instructions in any email or text message you receive from us and/or contacting us via the Contact Us information below. Please note that even if you unsubscribe from newsletters or notices concerning special savings or promotions, we may still send you send you service-related communications.

Information We Collect From Other Sources

We may also obtain personal information from other sources and combine that with personal information we collect directly. For example, we may collect personal information about you from third parties, including but not limited to identity verification services, fraud detection service providers, credit bureaus, mailing list providers and publicly available sources.

What do we do with personal data?

We use personal data for the following purposes:

• In general, providing, operating, maintaining, supporting, hosting, enhancing and improving the Service and your user experience.
• Provide you with services and products and otherwise facilitate the transactions you engage with us.
• Communicating with you through emails or other means of electronic communications, in connection with your use of the Service including to provide customer service, notices relating to security or privacy issues, promotional emails etc.
• tracking, measuring and analysing your use of the Service for the purpose of improving the service and personalizing and customizing your user experience.
• complying with legal obligations, court orders or other legal process and instructions of competent authorities.
• exercising or protecting our rights in contract or by law (including in any dispute resolution process) or the rights of our users or business partners, including enforcing our terms of use and preventing or protecting against any illegal or authorized activities.
• We do not use the information you provide to make any automated decisions that might affect you.

With whom do we share personal data?

We share personal data as set out in this privacy policy. We also share your personal data in the following circumstances and with the following entities:

• With your explicit consent.
• As may be required by law or to comply with a court order or other legal process.
• As may be required to exercise or protect our rights in contract or by law (including in any dispute resolution process) or the rights of our users or business partners, including enforcement of our terms of use or investigating, preventing or protecting against illegal or authorized activities.
• In connection with a corporate transaction, such as merger, acquisition, asset sale or a similar evet.
• With third parties (service users and non-users) to the extent that you have elected to share your personal information through the use of a third party application.
• With our third-party vendors, consultants, advisors and other service providers that are working on our behalf or provide services to us and need to collect, access, store and/or process personal data for the sole purpose of providing us with specific services related to the Service or use of the Service. For example, we retain companies to help us handle delivery you of products, mail and email, market our products, handle purchases of our products, process credit card transactions, and provide customer service. The companies we retain to help us with these tasks have access to personal data to perform their functions, but may not use it for other purposes.
• We may share your personal data with our affiliates and subsidiaries, based on our legitimate interest.
• In an aggregated and anonymized form that will not identify you.

How long do we keep personal data for?

We keep your personal data for no longer than is necessary for fulfilling the processing purposes set out in this policy.

We have different retention policies for different types of personal data. The retention period is dictated by certain factors, such as the type of personal data, the purpose for which the data was collected, the legal basis permitting us to collect and store it, statutory requirements, industry guidelines, our legitimate interests in providing the Services or protecting our legal rights etc.

We constantly asses the storage periods in order to ensure that we do not keep your personal data more than is absolutely necessary for processing purposes. When we no longer have a legitimate reason or legal requirement to process your personal data, we will delete it or store it in an anonymized and aggregated manner that no longer identifies you.

In addition, if you have an account with us, we will keep your personal data for as long as you have an account.

Additional Information Relating to California Residents

The California Consumer Privacy Act of 2018 (“CCPA”) permits residents of California to request certain details about how their information is used, stored, and shared. If you are a California Resident, please see here for more information on your rights under the CCPA.

Additional Information Relating to Users Located in the UK and/or European Union

If you are located within the UK/EU, the following information applies to you:

• In collecting your personal information, we are acting as a data controller under applicable UK/EU privacy laws.
• Unless we otherwise notify you, we do not use the personal information you provide to make any automated decisions that might affect you.
• We will let you know when we collect your personal information if there is a statutory or contractual requirement to provide the personal information.
• Applicable UK/EU privacy laws give you the right to ask us what personal information we hold about you, and you can also ask us to correct it if it is inaccurate. You can also ask your personal information to be erased and you can ask for us to give you a copy of the information. Under certain circumstances, you also have a right to object to the collection or processing of your personal information or restrict its processing. If you wish to access, correct, erase or restrict or object to the collection or processing of your personal information held by us, please contact us via Contact Us information below.
• Where processing of personal information is based on your consent, you have the right to withdraw consent at any time for future processing.
• If you have a complaint about our use of your personal information, you have a right to lodge a complaint with an applicable data protection authority.
• We process and retain your personal information on servers located in the US and in other geographical territories.
• As set out in this policy, we may share your personal information with third parties, who act as our processors, in which case we will ensure that our processors assume the applicable data protection obligations we are subject to under applicable UK/EU data protection laws, in particular if any processing is carried out outside the UK or EU. For transfers of personal information outside the UK or EU we will put in place appropriate contracts to protect the personal information. You may request further information on this by contacting us via the Contact Us information below.

• Where we process your personal information based on our legitimate interest, as set out in this policy, we will only do so where the processing is relevant, adequate and limited to the minimum required in order to achieve the purpose for which the information is collected.

Connections and links to other services and applications

The Service may include links and connections to third-party services and applications. We have no control over and are not responsible for the information that is submitted to, collected or processed by such third-party services or applications and this privacy policy does not cover any data collection or processing by such third-party services or applications. You are encouraged to carefully read the privacy policies and the terms of use of those third-party services or applications to understand their procedures for collecting, using, and disclosing personal data.

Security

We maintain data security procedures and systems that are designed to ensure the integrity and confidentiality of your personal data. However, you acknowledge that transmission or storage of data over the Internet is not guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee absolute security of your personal data.

Changes to this policy

We reserve the right to change this privacy policy from time to time. When we do, we will also revise the "last updated" date at the bottom of this page. If we make significant changes, we will notify you upon your next access to the Service or by other means. Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Contact us

You can contact us at info@7thheavenchocolate.com .

 

Effective Date: 12/27/22